Effective Date: 2026-08-15
Last Updated: 2026-08-15
Ebbets AI LLC (“Ebbets AI,” “we,” “us,” or “our”) respects the privacy of individuals who visit our websites, communicate with us, request information about our products, and use the Ebbets AI platform.
This Privacy Policy explains how we collect, use, disclose, and protect Personal Information in connection with:
For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an identified or identifiable individual.
Ebbets AI provides business-to-business software and related services to organizations.
When Ebbets AI processes Personal Information contained in Customer Data on behalf of a customer through the Ebbets AI platform, our customer generally determines what information is submitted to the Services and how it is used.
In those circumstances, Ebbets AI processes the information on the customer's behalf in accordance with the applicable Master Services Agreement, Product Addendum, Data Processing Addendum, if any, and other applicable contractual terms.
If you are an employee, contractor, customer, project participant, or other individual whose information has been submitted to Ebbets AI by one of our customers and you have a question about that information, you should generally contact the organization that provided the information to Ebbets AI.
Where required by law and appropriate, we will assist our customer in responding to applicable privacy requests.
This Privacy Policy does not expand or modify the rights or obligations contained in an executed customer agreement.
Depending on how you interact with Ebbets AI, we may collect the following categories of Personal Information.
We may collect:
When an account is created for use of the Ebbets AI platform, we may process:
We may collect information you provide when you:
This may include the content of messages, requests, feedback, and related correspondence.
When you visit our website or interact with our online services, our systems may automatically receive technical information such as:
We may use cookies and similar technologies that are reasonably necessary to operate our website, maintain sessions, remember preferences, provide security, and understand the general operation and performance of our website.
Where required by Applicable Law, we will provide appropriate choices concerning non-essential cookies or similar technologies.
Our use of advertising or analytics technologies may change over time. If we begin using technologies that constitute the sale or sharing of Personal Information or cross-context behavioral advertising under Applicable Law, we will update this Privacy Policy and provide any required opt-out mechanism.
Information From Business Sources
We may receive business contact information from:
We use such information primarily for legitimate business-to-business communications.
Customers may direct the Ebbets AI platform to process business operational information, including business communications, project information, files, documents, attachments, and related data.
The nature and content of Customer Data are determined primarily by the applicable customer.
The applicable Agreement prohibits customers from submitting certain highly regulated categories of data, including protected health information, payment-card data, and biometric identifiers. Customers are responsible for ensuring that information submitted through the Services is permitted under their Agreement and Applicable Law.
We may use Personal Information to:
We may also use information for other purposes disclosed at the time it is collected or with your consent where consent is required.
Ebbets AI uses artificial intelligence and automated technologies as part of its Services.
We may use technical metadata, telemetry, and usage information to operate, secure, analyze, test, develop, maintain, and improve Ebbets AI and its underlying technology.
We may also use aggregated or deidentified information for analytics, benchmarking, research, product improvement, and model evaluation or improvement, provided the information does not identify a customer, user, or other individual and we do not attempt to reidentify the information.
Customer Data and Customer prompts may be processed as necessary to provide, operate, secure, support, and improve the Services for that Customer.
Ebbets AI does not use Customer Data or Customer prompts to train or fine-tune a generalized model made available to other customers or a generalized third-party public AI model unless the Customer expressly opts in in writing.
We may disclose Personal Information to the following categories of recipients.
We use service providers and Subprocessors to support functions such as:
Our current Subprocessor List is available at:
https://ebbetsai.com/subprocessors
Subprocessors are permitted to process information only as appropriate for the services they provide to Ebbets AI and subject to applicable contractual obligations.
Information associated with an Ebbets AI account may be visible to administrators or other Authorized Users of the organization responsible for that account, depending on account permissions and product functionality.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, financial institutions, investors, and other professional advisors where reasonably necessary for legitimate business purposes.
We may disclose or transfer information in connection with a financing, investment, merger, acquisition, reorganization, sale of assets, change of control, due diligence process, or similar corporate transaction.
Any successor may continue to process Personal Information subject to Applicable Law and any applicable contractual obligations.
We may disclose Personal Information where we reasonably believe disclosure is necessary to:
Ebbets AI is a business-to-business technology provider.
We do not sell Personal Information for monetary or other valuable consideration.
Ebbets AI does not knowingly sell or share Personal Information of individuals under 16 years of age.
As of the Last Updated date of this Privacy Policy, Ebbets AI does not use Personal Information collected through the website for cross-context behavioral advertising in a manner that we understand to constitute “sharing” under applicable California privacy law.
If our practices change, we will update this Privacy Policy and provide any opt-out mechanisms required by Applicable Law.
We retain Personal Information for only as long as reasonably necessary for the purposes for which it was collected, including to:
Retention periods vary depending on the category of information and the context in which it was collected.
Customer Data processed through the Ebbets AI platform is subject to the retention and deletion provisions of the applicable customer Agreement.
We may retain information longer where required by law, subject to a litigation or legal hold, or reasonably necessary to protect legal rights.
Backup copies may remain for a limited period until overwritten through ordinary backup processes.
Ebbets AI maintains administrative, technical, organizational, and physical safeguards designed to protect Personal Information against unauthorized access, acquisition, disclosure, alteration, loss, or destruction.
Our safeguards are designed to be appropriate to the nature and sensitivity of the information and the risks presented by our Services.
No information system or method of electronic transmission can be guaranteed to be completely secure, and we cannot guarantee that unauthorized access or other security events will never occur.
Ebbets AI's primary cloud infrastructure is hosted using commercial cloud infrastructure in the United States.
Our service providers, Subprocessors, employees, or contractors may access information remotely from other locations when reasonably necessary to provide, maintain, support, or secure our Services.
Where Applicable Law requires protections for an international transfer of Personal Information, Ebbets AI will use an appropriate legal mechanism or other safeguards as required by Applicable Law.
Depending on your location and the law applicable to our processing of your Personal Information, you may have rights concerning your Personal Information.
These may include the right to:
These rights are not absolute and may be subject to exceptions or limitations under Applicable Law.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
To request access, correction, deletion, or another privacy right that may apply to you, contact:
Please include sufficient information for us to understand your request and identify the information involved.
We may take reasonable steps to verify your identity before processing a request. Verification may include confirming information reasonably related to your relationship with Ebbets AI.
If we process the relevant Personal Information solely on behalf of an Ebbets AI customer, we may direct your request to that customer or notify the customer so that it can respond as appropriate.
We will respond to valid requests within the time required by Applicable Law.
Where Applicable Law permits an authorized agent to submit a privacy request on your behalf, we may request evidence that:
This Section applies only to the extent Ebbets AI is subject to the California Consumer Privacy Act or another California law requiring these disclosures.
During the preceding twelve months, Ebbets AI may have collected the following categories of Personal Information:
We may obtain this information:
We use these categories of Personal Information for the business and commercial purposes described in Section 4, How We Use Personal Information.
We may disclose these categories of information to the categories of recipients identified in Section 6, How We Disclose Personal Information for the purposes described in this Privacy Policy.
Ebbets AI does not use or disclose sensitive Personal Information for purposes intended to infer characteristics about individuals or for other purposes that would require a right to limit under applicable California law, unless otherwise disclosed at or before collection.
California residents may have rights to know, access, correct, delete, or obtain information concerning certain disclosures and may have a right to opt out of the sale or sharing of Personal Information where applicable.
Ebbets AI will process legally recognized browser-based opt-out preference signals where required by Applicable Law and applicable to our data practices.
Where the GDPR, UK GDPR, or a similar data-protection law applies to Ebbets AI's processing as a controller, our processing may rely on one or more of the following legal bases, as appropriate:
Our legitimate interests may include operating and securing our business and Services, communicating with customers and prospective customers, improving our products, preventing fraud and misuse, and protecting legal rights.
Where processing is based on consent, you may withdraw that consent as permitted by Applicable Law without affecting processing lawfully performed before withdrawal.
Individuals in these jurisdictions may also have the right to lodge a complaint with an applicable data-protection supervisory authority.
We may send business communications concerning Ebbets AI products, services, events, or other relevant information where permitted by Applicable Law.
You may opt out of marketing emails by:
Opting out of marketing communications does not prevent us from sending transactional, administrative, security, support, billing, or other non-marketing communications concerning an existing business relationship.
Most web browsers allow users to control cookies through browser settings.
Disabling certain cookies may affect the operation or functionality of our website.
Where required by law, Ebbets AI will provide additional cookie choices or consent mechanisms for non-essential cookies.
If Ebbets AI uses analytics or advertising technologies that require additional disclosures or opt-out mechanisms under Applicable Law, those choices will be made available through the website.
Our website or Services may contain links to websites, applications, or services operated by third parties.
Ebbets AI does not control the privacy practices of independent third parties. Information you provide directly to a third party is governed by that third party's privacy practices and terms.
The inclusion of a link or integration does not mean Ebbets AI is responsible for the privacy or security practices of the third party.
Ebbets AI provides business software and its website and Services are not directed to children under 13 years of age.
We do not knowingly collect Personal Information directly from children under 13 through our public website.
If we learn that we have collected Personal Information directly from a child under 13 in circumstances subject to applicable children's privacy laws, we will take appropriate steps to delete or otherwise address the information.
We may update this Privacy Policy periodically to reflect changes in:
When we update this Privacy Policy, we will revise the Last Updated date at the top of the policy.
If required by Applicable Law, we will provide additional notice of material changes.
Questions, concerns, and privacy requests may be directed to:
Ebbets AI LLC
222 South Riverside Plaza
15th Floor
Chicago, IL 60606
United States
Email: legal@ebbetsai.com
For information about third parties that may process Customer Data on behalf of Ebbets AI, see:
https://ebbetsai.com/subprocessors
For restrictions governing permitted use of the Ebbets AI Services, see:
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